Interpretative Guidelines on EU passenger rights regulations in the context of the developing situation with Covid-19

Summary:

Guidelines published by the European Commission on 18 March 2020 clarifying passenger rights across the European Union (EU) in the context of the COVID-19 outbreak.

Further information:

The purpose of these guidelines is to reassure passengers that their rights are protected, and that these are applied in a coherent manner across the EU as national governments decided to introduce a set of measures to contain the coronavirus, including travel restrictions and border controls.

The guidelines cover the rights of passengers when travelling by air, rail, ship or bus/coach, maritime and inland waterways, as well as the corresponding obligations for carriers.

• Primary Source

News

EurActiv, 18/03/2020: EU moves to shore up passenger rights as virus plays havoc https://www.euractiv.com/section/transport/news/eu-moves-to-shore-up-passenger-rights-as-virus-plays-havoc/

The Sofia Globe, 18/03/2020: Covid-19: European Commission provides guidance on EU passenger rights https://sofiaglobe.com/2020/03/18/covid-19-european-commission-provides-guidance-on-eu-passenger-rights/

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Official

European Commission: Press Release, 18/03/2020: COVID-19: Commission provides guidance on EU passenger rights https://ec.europa.eu/commission/presscorner/detail/en/ip_20_485

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