Press Release: Commission presents roadmap for completing the Single Market for parcel delivery

Christmas season is a time when more people than usual are sending parcels, and the delivery market is being put to the test. The European Commission on 16 December 2013 adopted a communication on completing the Single Market for parcel delivery to boost e-commerce in the EU, and to ensure that e-retailers and consumers have access to affordable and high-quality parcel delivery services.

The communication outlines three main objectives which the Commission aims to accomplish in this area: (i) increased transparency and information, (ii) improved availability, quality and affordability of delivery solutions and (iii) enhanced complaint handling and redress mechanisms for consumers.

• Primary Source

European Commission: RAPID: Memo, MEMO/13/1151: Roadmap for completing the single market for parcel delivery – frequently asked questions http://europa.eu/rapid/press-release_MEMO-13-1151_en.pdf

ESO: Background Information: Press Release: Commission launches consultation on integrated parcel delivery market to boost e-commerce in the EU http://www.europeansources.info/record/press-release-commission-launches-consultation-on-integrated-parcel-delivery-market-to-boost-e-commerce-in-the-eu/

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