Press Release: Council adopts positions at first reading on rights of ship and bus and coach passengers, Brussels, 10 March 2010

The Council on 10 March 2010 adopted its positions at first reading on two proposals for regulations aimed at improving the rights of ship passengers and of bus and coach passengers. It also adopted the corresponding statements of the Council's reasons. Both proposals lay down rules, adapted to their specific field of application, on non-discrimination and assistance to disabled persons or persons with reduced mobility. With regard to all categories of passengers, the texts contain in particular provisions on passengers' rights in the case of delays or cancellation, information to be provided to passengers and handling of complaints. In addition, the proposal on bus and coach passengers' rights provides for compensation for death or injury as well as for loss of or damage to luggage in the event of accidents.