Press Release: European Commission publishes first survey on eGovernment services in Europe

The European Commission released a study on online public services on 30 November 2001. For the first time, the availability of basic public services on the Internet has been measured in all Member States. According to the survey, Ireland, Finland, Sweden, Denmark, Spain, the United Kingdom and Portugal are demonstrating particularly good results. The results of the survey vary depending on the type of service offered. A representative sample of 7,400 websites of national, regional and local authorities was surveyed to find out where the EU - and individual Member States - stand in the development of electronic public services. The report was released during the conference “eGovernment from policy to practice” organised by the European Commission and the Belgian Presidency.