Press Release: Consumers: EU-UEFA launch helpline for fans travelling to EURO 2008

EU Consumer Commissioner Meglena Kuneva announced the launch of an EU-UEFA information campaign and helpline to advise fans travelling to EURO 2008 on their consumer rights and to provide support for those who run into problems. The campaign deals with consumer issues – from fake match tickets to transferring tickets in the case of illness, to air travel, roaming charges, EU health insurance and problems shopping abroad. An EU-UEFA online consumer leaflet setting out clear advice for fans travelling to the tournament was available from today at www.euro2008.com as well as on the European Commission website at www.supportersrights.eu. A free phone consumers' rights helpline service will run – in all EU languages – throughout the tournament from June 1st 2008, managed by the Europe Direct Contact Centre. Free phone supporters rights helpline 00800 6 7 8 9 10 11.

European Commission: MEMO08/305: Questions and Answers: EU-UEFA campaign to inform EURO 2008 fans about their rights http://europa.eu/rapid/pressReleasesAction.do?reference=MEMO/08/305&format=HTML&aged=0&language=EN&guiLanguage=en

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