Citizens’ Energy Forum: consumers, industry and regulators endorse recommendations for billing, complaint handling and smart metering

Author (Corporate)
Series Title
Series Details IP/09/1418 (30.09.09)
Publication Date 30/09/2009
Content Type

The 2nd Citizens' Energy Forum took place on 30 September 2009 and included closing remarks by the Energy and Consumer commissioners. This forum was launched in 2008 and brings together consumer organisations, industry and government regulators to tackle practical energy-related issues which matter to consumers.

On this occasion, the Forum endorsed recommendations for good practice in billing, aiming to provide EU consumers with simple, clear and informative gas and electricity bills.

Source Link Link to Main Source http://europa.eu/rapid/press-release_IP-09-1418_en.htm
Related Links
European Commission: MEMO/09/429: Citizens' Energy Forum http://europa.eu/rapid/pressReleasesAction.do?reference=MEMO/09/429&format=HTML&aged=0&language=EN&guiLanguage=en
EurActiv, 02.10.09: EU pushes for more transparency of consumer energy bills http://www.euractiv.com/energy/eu-pushes-transparency-consumer-news-222604

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