Press Release: Rail passengers on track for new rights across the European Union

Rail passengers are to enjoy new rights that will protect them and their belongings when they travel by train anywhere within the European Union. EU Regulation (EC) No 1371/2007 on rail passengers' rights, which enters into force on 3 December 2009, enshrines travellers' basic rights and imposes a number of obligations on rail companies concerning their responsibility towards their customers. Every year, almost 8 billion passengers use the train for their journeys.