A fresh approach

A better understanding of customer requirements needs to be matched by customers understanding the constraints of rail. This is one of the messages that came from a seminar organised by the European Shippers’ Council at the SITL Europe logistics exhibition on 11th March 2008 in Paris.

• Primary Source

Website: European Shippers' Council http://www.europeanshippers.com/

ESC: Press Release, 14.3.08: Inspiring the customer requires greater dialogue http://www.europeanshippers.com/docs/press/080314pr.jsp

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