Annual Report 2011

Author (Corporate)
Publisher
Series Title
Publication Date 25/06/2012
ISBN 978-92-9212-303-1
ISSN 1680-3809
EC QK-AA-12-001-EN-C
Content Type

Summary:

The European Ombudsman published in June 2012 the annual report covering the activities of his office for the year 2011.

Further information:

With a view to promoting awareness of the efforts made to combat maladministration in the EU institutions, the Ombudsman began, starting in early 2011, to publish information on his website about the inquiries he opens. This new policy should make it easier for citizens, journalists, and other interested persons to follow inquiries right from the start. It is of the utmost importance that the Ombudsman takes the lead in ensuring that his institution operates transparently. The Eurobarometer survey revealed that 42% of European citizens are not satisfied with the level of transparency in the EU administration, while only 9% are satisfied.

Most inquiries that the Ombudsman opened in 2011 concerned the European Commission (231 inquiries or 58% of the total). Since the Commission is the main EU institution that makes decisions having a direct impact on citizens, it is logical that it should be the principal object of citizens’ complaints.

In addition to the Annual Report, the European Ombudsman also published a concise version of the report named 'Overview'.

Source Link http://dx.doi.org/10.2869/45556
Related Links
European Ombudsman: Annual Report 2011 https://www.ombudsman.europa.eu/rest/medias/pdf?lang=en&path=1342423836168_ar_2011_EN.pdf
European Ombudsman: Overview 2011 https://www.ombudsman.europa.eu/rest/medias/pdf?lang=en&path=1342449015504_OVERVIEW_2011_EN.pdf
European Ombudsman: Press Release, No.9, 2012 (28.05.12): Ombudsman helped 22 000 citizens in 2011 https://www.ombudsman.europa.eu/en/press-release/en/11586

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