Automated decision-making processes: Ensuring consumer protection, and free movement of goods and services

Summary:

Non-binding Resolution from the European Parliament relating to challenges arising from the development of artificial intelligence (AI) and automated decision-making (ADM) technologies, with a special focus on consumer protection.

Further information:

The Resolution - adopted by the plenary session of the European Parliament on 12 February 2020 - calls for a risk-assessment scheme for AI and ADM and for a common EU approach to help secure the benefits of those processes and mitigate the risks across the European Union (EU).

Official

European Parliament: Press Release, 23/01/2020: Artificial intelligence: EU must ensure a fair and safe use for consumers https://www.europarl.europa.eu/news/en/press-room/20200120IPR70622/

European Parliament: Headlines, 10/02/2020: Artificial intelligence: tackling the risks for consumers https://www.europarl.europa.eu/news/en/headlines/society/20200206STO72030/

European Parliament: Press Release, 12/02/2020: Artificial intelligence: MEPs want to ensure a fair and safe use for consumers https://www.europarl.europa.eu/news/en/press-room/20200206IPR72015/

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News

EUObserver, 24/01/2020: AI must have human oversight, MEPs recommend https://euobserver.com/science/147253

The National, 11/02/2020: Europe warns AI reliance may pose threats to consumers https://www.thenational.scot/news/18225083.europe-warns-ai-reliance-may-pose-threats-consumers/

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