|Author (Corporate)||European Commission: DG Communication|
|Series Title||Press Release|
|Series Details||IP/17/3403 (26.09.17)|
Background and further information:
The national consumer and food authorities are responsible for ensuring that companies comply with EU laws. This guidance lists and explains the relevant requirements from EU food and consumer laws to which authorities need to refer when analysing a potential dual quality product issue:
+ Food Information Regulation, which requires that consumers are given truthful and sufficient information about a particular food product;
+ Unfair Commercial Practices Directive, which prohibits unfair commercial practices.
Based on this legislation, the guidance establishes a step-by-step approach for the national consumer and food authorities to identify whether the producers are in breach of these laws. In case there is a cross-border aspect to a breach, the consumer authorities can address it through the Consumer Protection Cooperation network at the European level.
The issue concerning distinct levels of food quality in different Member States was highlighted during the 2017 State of the Union address. It caught the attention of media sources earlier in the year following reports that some products presented different levels of quality depending on the country in which they were purchased.
The European Commission published on 26 September 2017 a set of guidelines to support national authorities in determining whether a company is breaking EU laws when selling products of dual quality in different countries.
|Subject Categories||Business and Industry|
|Countries / Regions||Europe|