Consumer Conditions Scoreboard. 2023 Edition.

Author (Corporate)
Publication Date March 2023
ISBN 978-92-68-01271-0
ISSN 2529-5691
EC DS-AO-23-001-EN-N
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The European Commission published on 27 March 2023 the results of theĀ 2023 Consumer Conditions Scoreboard, a survey on consumption habits in the Member States of the European Union (EU), as well as in Iceland and Norway.

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The Consumer Conditions Scoreboard is a biennial reporting exercise to monitor consumer sentiment across the EU, as well as in Iceland and Norway. It collects data on national conditions for consumers with regards to knowledge and trust, compliance and enforcement and complaints and dispute resolution.

The data shows that almost half of consumers (48%) were worried about being able to pay their bills, and a large majority (71%) took measures to reduce their energy consumption at home. In addition, the vast majority of consumers also expressed concerns about their safety online, particularly, 94% said that they were worried about online targeted advertising.

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European Commission: Consumer Protection: Key consumer data
European Commission: Press Release, 27/03/2023: Consumer Scoreboard: new data shows strong impact of the energy crisis on consumption habits

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