eAccessibility of public sector services in the European Union

This report on accessibility of government online services across the European Union was commissioned for the UK Presidency of the EU to help member states by undertaking an evaluation of eAccessibility and establishing the scope of public policy towards it.
eAccessibility is a critical requirement for any public service that is available online because it ensures that the benefits of service delivery are translated into reality for those groups of people who may face difficulty using, or even be excluded from, government information and services. This study breaks new ground in aiming to test how well the 25 Member States of the European Union and the European Commission met this requirement in 2005.

• Primary Source

United Kingdom: Cabinet Office: e-Government Unit: eAccessibility of public sector services in the European Union, 2005 http://www.dgap.gov.pt/media/0601010000/uk/eAccessibility.pdf

United Kingdom: Cabinet Office: e-Government Unit: eAccessibility of public sector services in the European Union: Executive briefing, 2005 http://www.dgap.gov.pt/media/0601010000/uk/eAccessibility.pdf

United Kingdom: Cabinet Office: e-Government Unit: eAccessibility of public sector services in the European Union: Executive briefing, 2005 http://www.dgap.gov.pt/media/0601010000/uk/eAccessibility.pdf

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