Europeans believe banks self-serving

Fewer than a third of European consumers believe that their bank acts in their best interest, according to research published November 2007.

A new report from Forrester Research finds that just 27 per cent of western European consumers say their bank does what is best for them rather than what is best for bank profits – with German and Dutch banks coming out top.

Website: Forrester Research http://www.forrester.com/rb/research

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