‘Have your say!’: Commission’s public consultations engage citizens, but fall short of outreach activities

Summary:

​In this special report, we assess whether the Commission’s public consultations are effective at reaching out to citizens and making use of their contributions. We examined the design of the  Commission’s framework; the way that the Commission prepared and conducted a selection of public consultations; and how it informed and made use of the consultation work. We analysed key documents, reviewed a sample of the Commission’s public consultations and carried out a perception survey to find out how satisfied participants in public consultations actually were. We found that both the performance of our sample of the Commission’s public consultations and the participants’ perception thereof were satisfactory overall. We concluded that the  Commission’s framework for public consultations is of a high standard, but that outreach activities need improvement.

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