|Author (Person)||Sartor, Giovanni|
|Author (Corporate)||European Parliament: DG Internal Policies|
|Publisher||European Parliament: European Parliamentary Research Service (EPRS), European Union|
|Series Title||EPRS Studies|
|Series Details||PE 648.790|
|Publication Date||April 2020|
|Content Type||Research Paper|
The study addresses the new challenges and opportunities for digital services that are provided by artificial intelligence, in particular which regard to consumer protection, data protection, and providers’ liability.
The discussion addresses the way in which digital services rely on AI for processing consumer data and for targeting consumers with ads and other messages, with a focus on risks to consumer privacy and autonomy, as well as on the possibility of developing consumer-friendly AI applications. Also addressed is the relevance of AI for the liability of service providers in connection with the use of AI systems for detecting and responding to unlawful and harmful content.
This document was provided/prepared by Policy Department A at the request of the Committee on the Internal Market and Consumer Protection.
|Subject Categories||Business and Industry|
|Subject Tags||Consumer Rights | Protection, Digital Economy|
|Keywords||Artificial Intelligence, Data Privacy | Protection
|International Organisations||European Union [EU]|