Press Release: Citizens’ Energy Forum: EU Energy Commissioner Andris Piebalgs and EU Consumer Commissioner Meglena Kuneva open Energy Forum in London to improve services to consumers

EU Energy Commissioner Andris Piebalgs and Consumer Commissioner Meglena Kuneva opened the second meeting of Citizens' Energy Forum in London on 29 September 2009. The Forum is a platform for implementing and enforcing consumer rights on the energy market across the EU. The aim of the Forum is to tackle consumers' problems and propose practical solutions and improve regulatory conditions in the final consumer's markets. The Forum is organised by the European Commission and brings together consumer associations, industry, national regulators, and national government authorities to work on key issues such as billing, smart metering or protecting vulnerable consumers.