Press Release: Digital Agenda: Tour operators and travel agents join ‘112’ emergency number campaign

The European Commission and The European Travel Agents' and Tour Operators' Associations (ECTAA) are asking tour operators, travel agents to promote the pan-European emergency number '112' on their websites, on e-tickets, and at major tourist destinations.

112 is the European emergency number, reachable from fixed and mobile phones, free of charge, everywhere in the EU. 112 links the caller to the relevant emergency service (local police, fire brigade or medical services) and allows them to speak to an operator in a choice of European languages. It is available 24 hours a day, seven days a week. 112 is now operational in all EU Member States alongside existing national emergency numbers (like 999 or 110). Denmark, Finland, Malta, The Netherlands, Portugal, Romania and Sweden have decided to make 112 their sole or main national emergency number. 112 is also being used in countries outside the EU, such as Switzerland, Croatia, Montenegro and Turkey.