Press Release: eGovernment improving but citizens ask for more

Almost half of EU citizens (46%) now go online to look for a job, use the public library, file a tax return, register a birth, apply for a passport or use other eGovernment services. 80% say online public services save them time, 76% like the flexibility and 62% say they save money. But these users are more satisfied with online banking (8.5 satisfaction rating on a scale of 0 to 10), and online shopping (7.6) than with public services online (6.5).

The Digital Agenda for Europe aims to increase the use of eGovernment services to 50% of EU citizens by 2015.

ESO: Background Information: Digital Single Market: let’s make reality match our vision http://www.europeansources.info/record/speech-digital-single-market-lets-make-reality-match-our-vision/

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