Press Release: New European network to help consumers settle cross-border disputes out-of-court

European Commissioner for Health and Consumer Protection, David Byrne, and the Belgian Presidency launched the pilot phase of the European Extra-Judicial Network (EEJ-Net) on 16 October 2001. This network for settling consumer disputes out of court will make it easier for consumers to seek redress in conflicts with suppliers from another country in the EU as well as in Norway and Iceland. The EEJ-Net is complemented by FIN-NET, the already operational EU-wide out-of-court complaints network for financial services.

http://ec.europa.eu/comm/consumers/policy/developments/acce_just/index_en.html http://ec.europa.eu/comm/consumers/policy/developments/acce_just/index_en.html

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