Interpretative Guidelines on EU passenger rights regulations in the context of the developing situation with Covid-19

Author (Corporate)
Series Details C (2020) 1830
Publication Date 18/03/2020
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Guidelines published by the European Commission on 18 March 2020 clarifying passenger rights across the European Union (EU) in the context of the COVID-19 outbreak.

Further information:

The purpose of these guidelines is to reassure passengers that their rights are protected, and that these are applied in a coherent manner across the EU as national governments decided to introduce a set of measures to contain the coronavirus, including travel restrictions and border controls.

The guidelines cover the rights of passengers when travelling by air, rail, ship or bus/coach, maritime and inland waterways, as well as the corresponding obligations for carriers.

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Related Link(s)
EurActiv, 18/03/2020: EU moves to shore up passenger rights as virus plays havoc
The Sofia Globe, 18/03/2020: Covid-19: European Commission provides guidance on EU passenger rights

European Commission: Press Release, 18/03/2020: COVID-19: Commission provides guidance on EU passenger rights

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