Regulation (EU) 2018/1724 establishing a single digital gateway to provide access to information, to procedures, and to assistance and problem-solving services

Awdur (Corfforaethol) ,
Teitl y Gyfres
Manylion y Gyfres L 295
Dyddiad Cyhoeddi 21/11/2018
Math o Gynnwys


On 2 May 2017 the European Commission presented a proposal setting up a Single Digital Gateway, aimed at offering easy and efficient online access for businesses and citizens, comprising information about EU and national law and administrative requirements; procedures (such as company registration); services providing assistance upon request.

The Council of the European Union discussed the proposal in 14 meetings of the Working Party on Competitiveness and Growth (Internal Market), eventually adopting its general approach on 30 November 2017. The European Parliament's relevant committee decided to open interinstitutional negotiations on 22 February 2018, and an informal agreement between the institutions was reached on 24 May. The European Parliament's plenary session formally endorsed the compromise text on 13 September and the Regulation was adopted on 2 October.

Further information:

Significant obstacles exist for both citizens and businesses interested in moving to, selling products or providing services in another EU Member State. Finding relevant, accurate and understandable information online, as well as being able to access and carry out administrative procedures online, often remains complicated, time-consuming and expensive, if at all possible.

Citizens and businesses need to comply with national rules whenever they travel, work, live or do business across borders. It is therefore essential that they are informed about applicable rules, that they can find the appropriate assistance services and that they do not encounter any unnecessary obstacles.

The proposed Regulation aims to build on several existing schemes, significantly improving the online availability, quality and accessibility of information, assistance services and procedures which are relevant for citizens and businesses in the EU.

This draft law was put forward as part of a package of measures aimed at tackling barriers to freedom of establishment.

Dolenni Cysylltiedig
Sylwebaeth a Dadansoddiad
EPRS: Briefing, October 2017: Single digital gateway [Initial appraisal of a European Commission Impact Assessment]
EPRS: Briefing, February 2018: Single Digital Gateway: how EU could meet expectations of citizens and businesses?
EPRS: Briefing, December 2018: Single digital gateway
EPRS: Plenary at a Glance, September 2018: Single Digital Gateway

EUR-Lex: COM(2017)256: Proposal for a Regulation on establishing a single digital gateway to provide information, procedures, assistance and problem solving services
EUR-Lex: SWD(2017)211: Implementation plan accompanying COM(2017)256
EUR-Lex: SWD(2017)212: Synopsis report on the stakeholder consultation on the single digital gateway
EUR-Lex: SWD(2017)213: Impact assessment accompanying COM(2017)256
EUR-Lex: SWD(2017)214: Executive summary of the impact assessment accompanying COM(2017)256
EP: Legislative Train: Single Digital Gateway
European Parliament: Legislative Observatory: Procedure file on the single digital gateway
Council of the European Union: Press Release, 30/11/2017: Digital Single Gateway: Council agrees to make access to information and services easier
Council of the European Union: Press Release, 20/06/2018: Digital single gateway: easier access to online information and procedures
European Parliament: Press Release, 12/07/2018: Single digital gateway: a time saver for citizens and companies
European Commission: DG Internal Market, Industry, Entrepreneurship and SMEs: Single Digital Gateway

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